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Doctor in the House

Warranty

Your DITH™ product is warranted against defects found in material and/or workmanship for twelve months from date of purchase, when used in accordance with generally accepted medical use and in accordance with the instructions provided by DITH.

Alteration to, misuse of, or failure to maintain use pursuant with the provided directions from DITH™ and your medical treating professional shall void this warranty. Normal wear and tear during the usage of a product is not considered a defect.

Return Policy
Returns are possible for a period of 14 days from the date of delivery; for any reason including the product being damaged by the carrier during shipping.

To be eligible to return a product, we require the following:

  1. Notification of your intent to return
    1. Call us at: 610-277-1990 x 151
    2. Email us at: askthedoctorinthehouse1@gmail.com
  2. your item must be unused and in the same condition that you received it
  3. The product must be returned in the original packaging
  4. a receipt or proof of purchase must be sent back with the product

Once the above conditions have been met, please ship to: 1515 Dekalb Pike, Suite 100A,  Blue Bell, PA 19422

Exchange Policy

Exchanges are possible for a period of 14 days from the date of delivery. We only replace items if they are defective, damaged or the wrong size.

To exchange a product (only for the same product), we require the following:

  1. Notification of your intent to exchange
    1. Call us at: 610-277-1990 x 151
    2. Email us at: askthedoctorinthehouse1@gmail.com
  2. your item must be unused and in the same condition that you received it
  3. The product must be returned in the original packaging
  4. a receipt or proof of purchase must be sent back with the product

Once the above conditions have been met, please ship to: 1515 Dekalb Pike, Suite 100A,  Blue Bell, PA 19422

Shipping Charges – customer is responsible for return shipping costs

Refunds (if applicable)

If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 business days.